Headquartered in Pittsburgh, Pennsylvania, NAM is today’s most progressive debt recovery service and collection agency. The collection division was started with one purpose; to change the model by which Debt collection agencies operate.

There is absolutely no way to match the advantage of a collection agency that is part of the credit reporting industry, the legal community and nationally recognized. NAM is the largest privately owned business of its kind. We utilize a proprietary and Debt Net operational platform, which offers nationwide coverage. We also work with the Trans Union, Equifax, Innovis, and Experian credit reporting systems, enabling us to access all national databases on a direct basis.

NAM began with the purpose of assisting local businesses in recovering and managing their outstanding accounts receivable. NAM has realized an increased demand from our clients for more comprehensive services designed to (a) reduce costs, (b) increase operational efficiency and cash flow, and (c) reduce bad debt write-off and days outstanding. Through investments in technology, staff education, and highly selective recruiting, NAM has been able to offer an improved level of services that our clients demand.

• NAM offers a full line of Collection Services with availability throughout the United States. As one of the most progressive collection agencies in the country, our Collection Service receives millions of dollars bad debt placement annually.

• Along with our computer system, we also offer other on-line services like skiptracing, credit report access, scoring to determine collectability, and power dialing capabilities. And with the option of our “commission-only” policy, our customers pay nothing until the debts are collected.

• With industry-specific strategies and services, NAM provides results that improve the bottom line through accelerated cash flow, lower operating costs, reduced bad debt expense, and improved customer retention.

 • Our client-oriented receivables personnel and support staff have been carefully selected for collection experience, proper attitudes and values, and are thoroughly trained and supervised to ensure that they are constantly maintaining your good public image.

• NAM has carefully developed services that meet client specific needs. These programs are flexible in design and are unique for each customer. Careful analysis and due diligence is conducted for each client prior to recommending a specific service to address their needs.

• NAM has assembled a service portfolio that provides any client with the opportunity to custom design revenue enhancement, backlog reduction, and collection programs to suit their specifications. Our capabilities include every follow-up function conducted by an independent debt collection company.

All NAM services are designed to accomplish the following five objectives:
     • Increased cash flow
     • Reduced days in accounts receivable
     • Reduced bad debts
     • Reduced collection cost
     • Enhanced customer relations

Operating Systems

NAM offers a comprehensive selection of services for clients throughout the country. All of NAM’s services are customized to meet the client’s goals and needs. No two clients are set up with the same program or system requirements. This is accomplished with the attention that is provided to each client during the accounts set-up phase. Understanding the clients business and requirements enables NAM to effectively work as an extension of our client’s office.
Trade Associations

NAM is proud to maintain good standing memberships in the following organizations and trade associations. Many members of our management team, in addition to deep involvement in local civic organizations, are currently active in these associations.

     • American Collector Association
     • Pennsylvania Collectors Association
     • International Collectors Association
     • Better Business Bureau
     • Dun & Bradstreet
     • Lexis-Nexis
     • West-Law
     • Alleghany Bar Association
     • Washington Bar Association
     • American Bar Association

Debt Collection Services & Benefits

Service and client support is our main priority at NAM. The reports that are available are designed to accommodate every accounting format. We will customize our programs to meet your needs. NAM’s standard operating procedure incorporates a unique policy that is “inception to completion”. This program allows our clients to establish a relationship with one of our management members. This person has the responsibility to handle all of the account activity, from initial set-up to recovery and the distribution of reports and information. Our clients will always have the same person to speak with.
For more detailed information on NAM's services, please visit our Services page.

NAM's Country Specific Collection Coverage

"Medical collection is just one of the verticals for which we provide service. For more information about our other consumer and commercial collections programs please visit us at www.nationalmanagement.net."